Course outline

Module 1: The Outlook 2019 Interface
This module explains how to work with the Outlook 2019 interface.
Lessons
• Overview of the Outlook Interface
• The Ribbon
• Tabs, Groups, and Commands on the Ribbon
• The Backstage View
Lab : Outlook Interface Exercises
• Exploring the Ribbon
• Exploring the Backstage View
After completing this module, students will be able to:
• Work with the Microsoft Outlook interface.
• Work with the Outlook Ribbon.
• Work with the tabs, groups, and commands on the Ribbon.
• Work with the Backstage view.

Module 2: Performing Popular Tasks in Outlook 2019
This module explains how to perform popular tasks in Outlook 2019.
Lessons
• Setting Up an Email Account
• Open Email Messages
• Reply to and Forward Email Messages
• Preview and Save an Attachment
• Print a Message
• Delete a Message
• Save a Message in an Alternate Format
• Delegate Access
• Customize the Navigation Pane
Lab : Performing Popular Tasks Exercises
• Setting Up an Email Account
• Opening and Replying to a Message
• Printing a Message
After completing this module, students will be able to:
• Set up an email account in Outlook.
• Open email messages.
• Reply to and forward email messages.
• Print and save an attachment.
• Print messages.
• Delete messages.
• Save a message in an alternate format.
• Delegate access.
• Customize the Navigation Pane.

Module 3: Working with Messages
This module explains how to work with messages in Microsoft Outlook.
Lessons
• Compose a Message
• Add an Attachment
• Add Voting Options
• Check Spelling and Grammar
• Format Text
• Use Microsoft Word to Edit Messages
• Insert a Hyperlink or Image to a Message
• Send a Message
Lab : Creating and Sending a New Message
After completing this module, students will be able to:
• Compose a message.
• Add an attachment to a message.
• Add voting options to a message.
• Check the spelling and grammar in a message.
• Format text.
• Use Microsoft Word to edit email messages.
• Insert a hyperlink in a message.
• Send a message.

Module 4: Working with the Calendar
This module explains how to work with the calendar in Microsoft Outlook.
Lessons
• Change Your Calendar View
• Set Up Availability Status
• Print Your Schedule
• Share Your Calendar
• Schedule a Meeting
• Make Updates to Meetings
• Cancel a Meeting
• Reply to a Meeting Invitation
• Schedule an Appointment
• Make Updates to an Appointment
• Create Calendar Groups
• Delete a Calendar
• Work with Calendar Items
• Create and Add Calendars
Lab : Working with the Calendar Exercises
• Setting Up Your Calendar
• Scheduling a Meeting
After completing this module, students will be able to:
• Change your Calendar View.
• Set up availability status.
• Set up your calendar availability.
• Print your schedule.
• Schedule a meeting.
• Make updates to meetings.
• Reply to a meeting invitation.
• Schedule an appointment.
• Make updates to an appointment.
• Create calendar groups.
• Delete a calendar.
• Work with calendar items.
• Use multiple calendars.

Module 5: Organizing Contacts
This module explains how to organize contacts in Microsoft Outlook.
Lessons
• Add, Delete, Import, and Print a Contact
• Update a Contact
• Locate a Contact
• Sort Contacts
• Work with Contact Groups
• Manage Multiple Address books
• Perform a Mail Merge
Lab : Organizing Contact Exercises
• Adding and Updating a Contact
• Performing a Mail Merge
After completing this module, students will be able to:
• Add a contact.
• Update a contact.
• Share a contact.
• Locate contacts.
• Sort and find contacts.
• Work with contact groups.
• Work with multiple address books.
• Perform a mail merge.